Shipping & Returns
Once payment has been received, we aim to manufacture and ship as soon as we can.
Non personalised items are dispatched in 1-2 working days (Mon-Fri) from order receipt. ( excluding sundays and bank holidays)
Personalised items will take up to 3 working days to be created after the order is placed.
During busy periods or for some personalised products, this time is between 3-5 working days.
We package all of our products in protective packaging to ensure your items reach you in the same condition in which they left us.
Carriers and Delivery Times
UK Postage
We dispatch all orders via Royal Mail
£3.95 - Standard Allow 2 – 4 Working Days For Delivery
Royal Mail services are not guaranteed. For the best results, please allow plenty of time for delivery, particularly during peak seasons. Royal Mail delivers on Saturdays, but not on Sundays or bank holidays. Our couriers operate Monday to Friday.
This means you should get your personalised item in 7-8 working days
&
non personalised item in 6-7 working days
Returns
For returns, please fill out the form here, and we will get back to you as soon as possible with further instructions. Please note personalised items are non-refundable. Please read the refund policy.